Privacy Policy
Psyche Tingle is committed to protecting your privacy and maintaining the confidentiality of all personal and therapeutic information shared with us. This Privacy Policy explains how information is collected, used, stored, and protected across both online and offline therapy services.
1. Information We Collect
We collect only information that is necessary to provide psychological services effectively and ethically. This may include:
- Personal details such as name, age, contact number, email address, and location
- Emergency contact details
- Background information shared through intake and consent forms
- Information shared during therapy sessions
- Appointment, payment, and communication records
2. Purpose of Collecting Information
All information collected is used solely for the benefit of the client, including:
- Understanding concerns and planning therapy appropriately
- Providing psychological support and continuity of care
- Scheduling sessions and maintaining communication
- Ensuring safety, ethical responsibility, and professional accountability
Client information is not used for marketing, promotion, or unrelated purposes.
3. Confidentiality and Its Limits
Psyche Tingle maintains strict confidentiality in accordance with professional ethical standards. Information shared during therapy remains private and confidential except in the following circumstances:
- If there is a risk of serious harm to the client or others
- If there is disclosure of abuse involving children or vulnerable individuals
- If disclosure is mandated by a court of law
4. Data Storage and Protection
All client records are stored digitally in Psyche Tingle’s secure online database. Records are stored in a protected system accessible only to authorized professionals. Reasonable measures are taken to safeguard data against unauthorized access, loss, or misuse.
5. Use of Online Platforms
Psyche Tingle uses WhatsApp and email for administrative and session-related communication such as:
- Appointment confirmations and scheduling
- Session links or location details
- Important therapy-related updates
WhatsApp and email are not used for therapeutic conversations outside sessions. Therapeutic discussions are reserved for scheduled sessions only.
6. Client Rights
Clients have the right to ask questions about how their information is used and stored, request clarification regarding confidentiality and its limits, and withdraw consent for therapy at any time.
7. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in practice, services, or ethical standards. Updated versions will be made available on the Psyche Tingle website.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or how your information is handled, you may contact Psyche Tingle directly through the official communication channels provided on our website.
Psyche Tingle follows ethical standards of psychological practice to ensure safety, confidentiality, and respect for all clients.